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Navigating a Path to Wellness.
Frequently Asked Questions
Start by clicking the "Inquire Now" button on the top of this page. This will prompt you to answer several questions. This allows us to see if we would be able to offer you the services that you will benefit from. If you have trouble finding this button, please head over to our Contact page, which can be found at the top of our website. We will be in touch with you within 2 business days.
Yes. All new clients will need to complete and email their New Intake Packet to our office email info@bffclinic.com 72 hours after scheduling your appointment. This ensures that the office has ample time to submit the documentation into your patient file and verify insurance.
For Self-Pay/Out-of-Network Clients: Per our policy, a $100 deposit is required to book your initial evaluation. This deposit will be applied to the total of the initial appointment fee. The deposit is refundable if cancellation is more than 24 hours notice. If you cancel with less than 24 hours notice, the fee is non-refundable. Your deposit must be paid at the time of booking.
All clients must have a credit card on file for copays, missed sessions, or late/cancellation fees per our policy.
Please plan to arrive 15 minutes prior to your appointment time.
Yes. At B.F.F. Clinic, our psychiatric appointments are currently conducted in-person to ensure the highest quality of care and personalized attention. We believe in fostering a supportive and comfortable environment for our clients during their mental health journey. Additionally, we do offer virtual appointments.
For a full list of accepted insurances, please click here. Additionally, we do offer self-pay for our services. Please head to our Services page to see our self-pay rates.
For insurances that are out-of-network, we can provide a superbill upon request that you may submit to your insurance for a change for reimbursement. We cannot guarantee that your insurance will approve the reimbursement for our services.
We currently are treating individuals 8 years and older
If medications are newly prescribed or changed, we will conduct a follow-up visit every two weeks to get your medication stabilized. This is necessary to ensure proper administration and minimize any side effects you may experience. If your symptoms improve, follow-up intervals can be spaced out to a monthly interval. For clients on maintenance therapy, follow-up visits can be held at three-month intervals. We may discuss an alternate treatment structure depending on your circumstances.
Treatment length varies between individuals and diagnoses. Treatment for depression and anxiety can range from nine months through several years or longer. This will depend on the type and severity. Some conditions, such as ADHD, bipolar disorder, or schizophrenia, tend to require life-long treatment, though this may vary depending on symptoms and lifestyle factors. Treatment length is always individualized for each client and will be determined based on your needs in conjunction with your provider's assessment.
For emergency services, we recommend to call 911 or go to the nearest emergency room if you are experiencing suicidal thoughts or are unable to stay safe otherwise.
For Suicide Crisis Lifeline, you can call or text at 988, They are available 24/7. It is free and confidential support. You can learn more at their website.
B.F.F. Clinic is unable to schedule emergency appointments and has no on-call providers. There is no after-hour monitoring of email or phone messages. As such, you should call 911 or go to the nearest emergency room or the local crisis team if that is what is necessary for you to maintain safety.
A comprehensive psychiatric assessment that looks at your symptom history, how those symptoms affect daily life, and whether other conditions might explain what you're experiencing. It's the foundation for an accurate diagnosis and treatment plan.
Initial evaluations are typically longer than a standard follow-up visit, since we're building a full picture of your history. Exact appointment length can vary — reach out and we can give you a clearer estimate.
Yes. In fact, CDC data shows more than half of adults currently diagnosed with ADHD were first diagnosed after age 18. It's never too late to get an accurate evaluation.
Yes. We currently treat individuals age 8 and older.
Yes. With the right combination of evaluation, medication management (when appropriate), and behavioral strategies, ADHD symptoms can be managed effectively at any age.
Medication is one of the most well-studied and effective treatment options for ADHD, though it works differently for everyone. Part of our process is closely monitoring and adjusting your plan until it's genuinely working for you.
Our psychiatric appointments are conducted in-person to support the highest quality of care, and we also offer virtual appointment options.
If medication is newly prescribed or adjusted, we schedule follow-up visits every two weeks until your treatment is stabilized.
We accept a range of insurance plans and also offer self-pay rates. If we're out-of-network with your plan, we can provide a superbill you can submit for potential reimbursement.
We see patients at our New Smyrna Beach, South Daytona, and Deland, FL locations. Reach out and we'll help you find the location and appointment time that works best for you.
Stress is tied to a situation and eases when it resolves. An anxiety disorder is more persistent and harder to control.
They share overlapping symptoms. A comprehensive evaluation is the most reliable way to tell them apart, especially since it's common to have both.
Yes. We currently treat individuals age 8 and older.
Appointments are conducted in-person to support the highest quality of care, with virtual options also available.
Follow-up visits are scheduled every two weeks until treatment is stabilized.
Yes. Racing heart, chest tightness, stomach issues, muscle tension and panic attacks are all common, sometimes before the worry registers.
It depends on your symptoms and preferences. We'll talk through what makes sense as part of your evaluation.
Many people see lasting improvement. For others it's more of an ongoing pattern to manage — either way, treatment genuinely helps.
We accept a range of plans and offer self-pay rates, with a superbill available for out-of-network reimbursement.
We see patients at New Smyrna Beach, South Daytona, and Deland, FL. Reach out and we'll help you find the best fit.
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