Question 1

How Do I Make an Appointment as a New Client?

Accepted Answer

Start by clicking the "Inquire Now" button on the top of this page. This will prompt you to answer several questions. This allows us to see if we would be able to offer you the services that you will benefit from.  If you have trouble finding this button, please head over to our Contact page, which can be found at the top of our website. We will be in touch with you within 2 business days.

Question 2

Is There Anything I Need To Do Before My First Appointment?

Accepted Answer

Yes. All new clients will need to complete and email their New Intake Packet  to our office email info@bffclinic.com 72 hours after scheduling your appointment. This ensures that the office has ample time to submit the documentation into your patient file and verify insurance.

For Self-Pay/Out-of-Network Clients: Per our policy, a $100 deposit is required to book your initial evaluation. This deposit will be applied to the total of the initial appointment fee. The deposit is refundable if cancellation is more than 24 hours notice. If you cancel with less than 24 hours notice, the fee is non-refundable. Your deposit must be paid at the time of booking.

All clients must have a credit card on file for copays, missed sessions, or late/cancellation fees per our policy.

Please plan to arrive 15 minutes prior to your appointment time.

Question 3

Are Sessions In-Person?

Accepted Answer

Yes. At B.F.F. Clinic, our psychiatric appointments are currently conducted in-person to ensure the highest quality of care and personalized attention. We believe in fostering a supportive and comfortable environment for our clients during their mental health journey. Additionally, we do offer virtual appointments.

Question 4

What Insurances Are Accepted?

Accepted Answer

For a full list of accepted insurances, please click here. Additionally, we do offer self-pay for our services. Please head to our Services page to see our self-pay rates.

For insurances that are out-of-network, we can provide a superbill upon request that you may submit to your insurance for a change for reimbursement. We cannot guarantee that your insurance will approve the reimbursement for our services.

Question 5

What Ages Do You Treat?

Accepted Answer

We currently are treating individuals 8 years and older

Question 6

If I Am Taking Medications, How Often Will We Meet?

Accepted Answer

If medications are newly prescribed or changed, we will conduct a follow-up visit every two weeks to get your medication stabilized. This is necessary to ensure proper administration and minimize any side effects you may experience. If your symptoms improve, follow-up intervals can be spaced out to a monthly interval. For clients on maintenance therapy, follow-up visits can be held at three-month intervals. We may discuss an alternate treatment structure depending on your circumstances.

Question 7

How Long Should I Expect to Need Treatment?

Accepted Answer

Treatment length varies between individuals and diagnoses. Treatment for depression and anxiety can range from nine months through several years or longer. This will depend on the type and severity. Some conditions, such as ADHD, bipolar disorder, or schizophrenia, tend to require life-long treatment, though this may vary depending on symptoms and lifestyle factors. Treatment length is always individualized for each client and will be determined based on your needs in conjunction with your provider's assessment.

Question 8

Do You Offer Emergency Visits/Crisis Services?

Accepted Answer

For emergency services, we recommend to call 911 or go to the nearest emergency room if you are experiencing suicidal thoughts or are unable to stay safe otherwise.

For Suicide Crisis Lifeline, you can call or text at 988, They are available 24/7. It is free and confidential support. You can learn more at their website.

B.F.F. Clinic is unable to schedule emergency appointments and has no on-call providers. There is no after-hour monitoring of email or phone messages. As such, you should call 911 or go to the nearest emergency room or the local crisis team if that is what is necessary for you to maintain safety.

Question 9

What is an ADHD evaluation?

Accepted Answer

A comprehensive psychiatric assessment that looks at your symptom history, how those symptoms affect daily life, and whether other conditions might explain what you're experiencing. It's the foundation for an accurate diagnosis and treatment plan.

Question 10

How long does an ADHD assessment take?

Accepted Answer

Initial evaluations are typically longer than a standard follow-up visit, since we're building a full picture of your history. Exact appointment length can vary — reach out and we can give you a clearer estimate.

Question 11

Can adults be diagnosed with ADHD?

Accepted Answer

Yes. In fact, CDC data shows more than half of adults currently diagnosed with ADHD were first diagnosed after age 18. It's never too late to get an accurate evaluation.

Question 12

Do you treat both children and adults for ADHD?

Accepted Answer

Yes. We currently treat individuals age 8 and older.

Question 13

Is ADHD treatable?

Accepted Answer

Yes. With the right combination of evaluation, medication management (when appropriate), and behavioral strategies, ADHD symptoms can be managed effectively at any age.

Question 14

Does ADHD medication work?

Accepted Answer

Medication is one of the most well-studied and effective treatment options for ADHD, though it works differently for everyone. Part of our process is closely monitoring and adjusting your plan until it's genuinely working for you.

Question 15

Is ADHD medication management done in-person or virtually?

Accepted Answer

Our psychiatric appointments are conducted in-person to support the highest quality of care, and we also offer virtual appointment options.

Question 16

How soon will I be seen after starting medication?

Accepted Answer

If medication is newly prescribed or adjusted, we schedule follow-up visits every two weeks until your treatment is stabilized.

Question 17

Does insurance cover ADHD treatment?

Accepted Answer

We accept a range of insurance plans and also offer self-pay rates. If we're out-of-network with your plan, we can provide a superbill you can submit for potential reimbursement.

Question 18

Which BFF Clinic location should I visit for my ADHD evaluation?

Accepted Answer

We see patients at our New Smyrna Beach, South Daytona, and Deland, FL locations. Reach out and we'll help you find the location and appointment time that works best for you.

Question 19

What's the difference between everyday stress and an anxiety disorder?

Accepted Answer

Stress is tied to a situation and eases when it resolves. An anxiety disorder is more persistent and harder to control.

Question 20

How can I tell if it's anxiety or ADHD?

Accepted Answer

They share overlapping symptoms. A comprehensive evaluation is the most reliable way to tell them apart, especially since it's common to have both.

Question 21

Do you treat both children and adults for anxiety?

Accepted Answer

Yes. We currently treat individuals age 8 and older.

Question 22

Is anxiety medication management done in-person or virtually?

Accepted Answer

Appointments are conducted in-person to support the highest quality of care, with virtual options also available.

Question 23

How soon will I be seen after starting medication?

Accepted Answer

Follow-up visits are scheduled every two weeks until treatment is stabilized.

Question 24

Can anxiety cause physical symptoms?

Accepted Answer

Yes. Racing heart, chest tightness, stomach issues, muscle tension and panic attacks are all common, sometimes before the worry registers.

Question 25

Do I need therapy, medication, or both?

Accepted Answer

It depends on your symptoms and preferences. We'll talk through what makes sense as part of your evaluation.

Question 26

Is anxiety treatable long-term, or something I'll manage forever?

Accepted Answer

Many people see lasting improvement. For others it's more of an ongoing pattern to manage — either way, treatment genuinely helps.

Question 27

Does insurance cover anxiety treatment?

Accepted Answer

We accept a range of plans and offer self-pay rates, with a superbill available for out-of-network reimbursement.

Question 28

Which BFF Clinic location should I visit for my anxiety evaluation?

Accepted Answer

We see patients at New Smyrna Beach, South Daytona, and Deland, FL. Reach out and we'll help you find the best fit.

Question 29

What are the symptoms of bipolar disorder?

Accepted Answer

Bipolar disorder involves episodes of mania or hypomania (elevated energy, decreased need for sleep, racing thoughts) and episodes of depression (low mood, low energy, loss of interest). The specific pattern varies by person and by type.

Question 30

What is the difference between Bipolar I and Bipolar II?

Accepted Answer

Bipolar I involves at least one full manic episode. Bipolar II involves hypomanic episodes (less severe than mania) along with depressive episodes, without a full manic episode ever occurring.

Question 31

Is bipolar disorder just having a bad temper or mood swings?

Accepted Answer

No. Bipolar disorder involves distinct, sustained episodes of mania or depression that can last days to months — very different from everyday mood changes, and a diagnosable medical condition, not a personality trait.

Question 32

How is bipolar disorder diagnosed?

Accepted Answer

Diagnosis is based on a comprehensive evaluation of your mood history, including the duration and pattern of episodes, sleep and energy changes, family history, and ruling out other explanations for your symptoms.

Question 33

Can bipolar disorder be treated without medication?

Accepted Answer

Medication is typically a central part of effective bipolar disorder treatment. Therapy and lifestyle support can be valuable additions, but they're generally used alongside, rather than instead of, medication management. Your provider will talk through what makes sense for your specific situation.

Question 34

How long does bipolar disorder treatment take?

Accepted Answer

Bipolar disorder often requires long-term, ongoing treatment, similar to other chronic health conditions. Your provider will work with you to build a plan suited to your symptoms and goals.

Question 35

Do you treat teens for bipolar disorder, or only adults?

Accepted Answer

We currently treat individuals age 12 and older, since mood episodes can begin to appear in early adolescence.

Question 36

Is bipolar disorder treatment done in-person or virtually?

Accepted Answer

Our psychiatric appointments are conducted in-person to support the highest quality of care, and we also offer virtual appointment options.

Question 37

Which BFF Clinic location should I visit for my evaluation?

Accepted Answer

We see patients at our New Smyrna Beach, South Daytona, and Deland, FL locations. Reach out and we'll help you find the location and appointment time that works best for you.

Navigating a Path to Wellness.

Frequently Asked Questions

How Do I Make an Appointment as a New Client?

Is There Anything I Need To Do Before My First Appointment?

Are Sessions In-Person?

What Insurances Are Accepted?

What Ages Do You Treat?

If I Am Taking Medications, How Often Will We Meet?

How Long Should I Expect to Need Treatment?

Do You Offer Emergency Visits/Crisis Services?

What is an ADHD evaluation?

How long does an ADHD assessment take?

Can adults be diagnosed with ADHD?

Do you treat both children and adults for ADHD?

Is ADHD treatable?

Does ADHD medication work?

Is ADHD medication management done in-person or virtually?

How soon will I be seen after starting medication?

Does insurance cover ADHD treatment?

Which BFF Clinic location should I visit for my ADHD evaluation?

What's the difference between everyday stress and an anxiety disorder?

How can I tell if it's anxiety or ADHD?

Do you treat both children and adults for anxiety?

Is anxiety medication management done in-person or virtually?

How soon will I be seen after starting medication?

Can anxiety cause physical symptoms?

Do I need therapy, medication, or both?

Is anxiety treatable long-term, or something I'll manage forever?

Does insurance cover anxiety treatment?

Which BFF Clinic location should I visit for my anxiety evaluation?

What are the symptoms of bipolar disorder?

What is the difference between Bipolar I and Bipolar II?

Is bipolar disorder just having a bad temper or mood swings?

How is bipolar disorder diagnosed?

Can bipolar disorder be treated without medication?

How long does bipolar disorder treatment take?

Do you treat teens for bipolar disorder, or only adults?

Is bipolar disorder treatment done in-person or virtually?

Which BFF Clinic location should I visit for my evaluation?